Quality, Environmental And Food Safety Policy

At Castival Hotel, our goal is to become one of the most preferred hotels in the region by continuously providing in-service training and offering a unique perspective on hospitality. As we work towards this goal, our top priority is to consider environmental factors, minimize negative impacts on the environment, and promote environmental awareness by using resources carefully.

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Child Rights Policy

As the Castival Hotel family, with the awareness and responsibility that comes from being a well-established institution in tourism, we are committed to treating all our guests, including children, with the utmost respect. Our principle is to provide service by fully adhering to human rights and children's rights, blending both national and international values in our approach.

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Occupational Health And Safety Policy

As Castival Hotel, we will remain open to continuous improvement and engage with all relevant stakeholders to embrace and foster change.

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Human Rights And Employee Rights Policy

With its reputable and trustworthy position, achieved through its activities and performance, Castival Hotel aims to create a work environment that respects human rights within the framework of sustainable tourism. By promoting this understanding, the hotel seeks to raise awareness and consciousness among its employees, customers, and stakeholders.

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Purchasing Policy

When purchasing products, unless there are obvious differences in price and quality, the following elements form the main framework for the purchasing process.

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