FAQ

How far is your hotel from the beach?

The property is located 600 meters from the sea and has a private sandy beach. The beach service is not available during the winter season.
Do you have a pet-friendly concept at your hotel?

Guests wishing to stay with their pets must book the "Pet Smiles" room type.
• A daily cleaning fee is applied for pets staying at the hotel.
• If, at check-out, it is determined that the room requires additional cleaning or maintenance, or if any damage to the property is found, an additional fee will be charged to the pet owner based on the nature of the damage.
• If any cleaning needs arise during the stay due to the pet, the requested cleaning service will be charged to the guest's account.
• The hotel accepts only one pet per room, and the pet must weigh no more than 5 kg.
• Upon check-in, guests must sign the "Pet Acceptancy Approval Form," indicating the pet's breed, weight, and size. Veterinary examination records and vaccination cards must be provided at check-in.
• Pets must be fully trained by their owners and behave in accordance with the rules.
• Guests needing pet supplies should contact the reception in advance.
• Pets are not allowed in any food and beverage areas, the lobby, fitness center, or pool areas, except for the lobby terrace. Outside of the guest room, pets should be kept in a cage on the lobby terrace and not left unattended.
• Guests should coordinate with housekeeping to arrange an appropriate time for room service. The pet owner must be present in the room when housekeeping or maintenance staff are working.
• Guests must carry their pet's veterinary health records and vaccination certificates during their stay and provide them at check-in. If these documents are missing, the hotel reserves the right to refuse the pet. The pet must comply with local regulations.
• The hotel cannot be held responsible for any health or safety issues regarding pets under any circumstances.
• Pet owners are directly responsible for any attacks, injuries, or physical damage caused by their pets to the hotel. Guests agree to indemnify and hold the hotel, its owners, and operators harmless from any liability or damage caused by their pets. The hotel reserves the right to charge the guest’s account for the cost of any such damage.
• Pet owners agree to hold the hotel, property owner, and affiliates harmless from any personal injury, damage, or liability that may arise due to their pets.
• If a guest fails to comply with the above rules or if the pet's behavior disturbs other guests, the hotel may require the guest and their pet to leave the premises without a refund (no show policy).
• Accommodation is provided only in rooms designated for the pet-friendly concept.
• Pets are not allowed in other rooms and can only stay in the registered room.
• The hotel reserves the right to refuse pets if the reservation capacity is exceeded.
Is your reception service available 24/7?

Our reception operates 24/7
Do you have rooms for disabled guests in your hotel?

We have rooms for disabled guests, and the bathrooms and rooms are specially designed for their comfort.
Do you offer A la Carte service at your hotel?

For stays of 7 nights or more, guests over the age of 18 can enjoy the Pasha Barbarossa A la Carte Restaurant once for free, with a reservation required.
What is included in the minibar in your all-inclusive service?

Our minibar contains soft drinks (water, soda, fruit juice).
Do you offer parking services at your hotel?

Our facility does not have parking or parking services available.
Do the bathrooms in your rooms have a shower or a bathtub?

All of our rooms are equipped with a shower.
Does your hotel have an indoor pool?

Our facility has an indoor pool. The indoor pool becomes active during the winter season and may vary depending on weather conditions.